Privacy Policy
Last updated: January 1, 2026
Introduction
MockResponse ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.
Information We Collect
We collect information you provide directly to us, including:
- Account information (name, email address) — authentication is handled securely by Auth0
- Payment information (processed securely through Stripe)
- Mock endpoint configurations and settings
- Usage data and analytics
- Communications with our support team
Third-Party Authentication
MockResponse uses Auth0 to handle user authentication. When you sign up or log in, your credentials are managed by Auth0's secure identity platform. We do not store passwords directly. Auth0 provides enterprise-grade security practices for authentication data. For more information about how Auth0 handles your data, please refer to Auth0's Privacy Policy.
Payment Processing
MockResponse uses Stripe to process all payments and manage subscription billing. When you subscribe to a paid plan or make a purchase:
- Your payment card details are sent directly to Stripe and are never stored on our servers
- Stripe processes and stores your payment information in accordance with PCI-DSS Level 1 compliance
- We only receive limited information from Stripe, such as the last four digits of your card, card type, and billing address
- Subscription management, invoicing, and billing history are handled through Stripe's secure platform
Stripe is a PCI Service Provider Level 1 certified payment processor, the most stringent level of certification in the payments industry. For more information about how Stripe handles your payment data, please refer to Stripe's Privacy Policy.
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send technical notices, updates, and support messages
- Respond to your comments, questions, and requests
- Monitor and analyze trends, usage, and activities
- Detect, investigate, and prevent fraudulent transactions
Data Retention
We retain your information for as long as your account is active or as needed to provide you services. Mock endpoint data is retained according to your plan's data retention period. You can request deletion of your account and data at any time.
Data Security
We implement appropriate technical and organizational measures to protect your personal information. All data is encrypted in transit using TLS and at rest using AES-256 encryption.
Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate data
- Request deletion of your data
- Export your data in a portable format
- Opt-out of marketing communications
Contact Us
If you have questions about this Privacy Policy, please contact us at privacy@mockresponse.ai.